Plex will not claim the plex server on my QNAP app

Plex Media Server
21

So instead you gave me a log file from another PMS?
Don’t do that again!

So twice I gave you a link to the support site, and there it clearly shows you howto

logs
logs908×328 29.4 KB

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And when getting the logs, remember to select the correct PMS first

Top of this sceenshot

logs2

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Dane

I am grateful for your help but please do not dis respect me.

Obviously I do not understand where I need to use these instructions.

On the QNAP these settings are not there, so I am not sure where you want me to take the log from.

Not everyone has the level of Plex understanding as you do hence me asking for help. I just need you to be clearer

Thanks

Julian

24

If I may jump in to help ?

Settings - Server (that menu)

Troubleshooting

Now “Download Logs” button on the main page.

Please attach that for @Dane22

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Hi @ChuckPa I seem to have a similar problem and I have tried your solution but it still does not launch.

This is the error that I get when I open the Plex app on my QNAP: “192.168.50.90 unexpectedly closed the connection.”

I looked at the logs and could not see anything there that suggested that the server is not working 100%. All I can think is that for some reason there is either a port conflict or its pointing to the wrong port, but how do I figure that out? Any other suggestions are welcome.

Thanks a lot.
Lappies

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