Hi. I’m using Plex Server on a Pi 3 and for some reason, it refuses to scan and add files to Plex from 1 specific folder. I’ve checked the permissions and those are set properly (same as all other directories). I’ve even renamed the directory, moved it around, and nothing seems to work.
Is there a log I can check that may give me some information on why it won’t add files in this particular folder to Plex? Thanks!
Plex Media Scanner.log would be a place to start
Dec 11, 2019 00:02:10.016 [0x76fd0000] DEBUG - Performing a scan with ‘Plex Series Scanner’ (language: en virtual: 0).
Dec 11, 2019 00:02:10.016 [0x76fd0000] DEBUG - * Scanning /mnt/library/video/kids_tv
Dec 11, 2019 00:02:10.017 [0x76fd0000] DEBUG - Scanner: Processing directory /mnt/library/video/kids_tv (parent: no)
Dec 11, 2019 00:02:10.060 [0x76fd0000] DEBUG - Directory had 40 files, database had 0 files, can’t skip.
Sorry, but if you want help, a snip isn’t going to cover it…
Please upload a zip of the whole log directory, including sub directory
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