Scanning files on setup

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I setup a new server yesterday night. This morning I look at it and the scanning of my folders. Any movie title starting with x, Y and z were not scanned. The last movie on my plex movie folder is a wrinkle in time and everything after that is not. Such as xmen, etc. I tried u installing and reinstalling and tried rescanning and updating library. I can’t get anything to work. Any help would be greatly appreciated.

Can you provide the scanner logs?

how do i do that?

Using Plex Web, goto Settings \ Manage \ Troubleshooting \ Download logs.

This will create a zip file on your computer. Attach that file to your next comment.

Using Plex Web, goto Settings \ Manage \ Troubleshooting \ Download logs.

This will create a zip file on your computer. Attach that file to your next comment.


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Plex Media (4.93 MB)

any body have any ideas?

Feb 07, 2019 09:38:39.208 [8992] WARN - Error scanning directory, we’ll skip and continue: boost::filesystem::last_write_time: Access is denied: “E:\Movies\World War Z (2013)”

All your files starting from there have this error. Looks like you’ve got some sort of permission issue with those files.

Go it fixed. Thank you so much!!!

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