Plexamp 4.3.0 blank screen

[plex_jfr.im]

Plexamp 4.3.0 nothing but a gray rectangle here (on Gentoo). 4.2.0 works fine. How do I disable auto-update so 4.2.0 stops removing itself every time I run it?
(Never mind - chattr +i works)

[VonLatvala]

I have a similar issue on Windows. But I don’t think Plexamp is removing itself, so the chattr +i trick didn’t work for me (make binary RO with GUI).

Here is a screenshot of Plexamp (with the parent powershell running in the background for “logs”):

The tree of plexamp processes is as follows:

• “C:\Users\Axel\AppData\Local\Programs\Plexamp\Plexamp.exe”
  • “C:\Users\Axel\AppData\Local\Programs\Plexamp\Plexamp.exe” --type=renderer --user-data-dir=“C:\Users\Axel\AppData\Roaming\Plexamp” --app-user-model-id=tv.plex.plexamp --app-path=“C:\Users\Axel\AppData\Local\Programs\Plexamp\resources\app.asar” --no-sandbox --no-zygote --lang=en-US --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=4 --launch-time-ticks=74770056511 --mojo-platform-channel-handle=1664 --field-trial-handle=1136,i,10075344954416573108,4361770308487222022,131072 --disable-features=SpareRendererForSitePerProcess,WinRetrieveSuggestionsOnlyOnDemand /prefetch:1
    • “C:\Users\Axel\AppData\Local\Programs\Plexamp\Plexamp.exe” --type=utility --utility-sub-type=network.mojom.NetworkService --lang=en-US --service-sandbox-type=none --user-data-dir=“C:\Users\Axel\AppData\Roaming\Plexamp” --mojo-platform-channel-handle=1432 --field-trial-handle=1136,i,10075344954416573108,4361770308487222022,131072 --disable-features=SpareRendererForSitePerProcess,WinRetrieveSuggestionsOnlyOnDemand /prefetch:8
      • “C:\Users\Axel\AppData\Local\Programs\Plexamp\Plexamp.exe” --type=gpu-process --user-data-dir=“C:\Users\Axel\AppData\Roaming\Plexamp” --gpu-preferences=UAAAAAAAAADgAAAYAAAAAAAAAAAAAAAAAABgAAAAAAAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAEgAAAAAAAAASAAAAAAAAAAYAAAAAgAAABAAAAAAAAAAGAAAAAAAAAAQAAAAAAAAAAAAAAAOAAAAEAAAAAAAAAABAAAADgAAAAgAAAAAAAAACAAAAAAAAAA= --mojo-platform-channel-handle=1168 --field-trial-handle=1136,i,10075344954416573108,4361770308487222022,131072 --disable-features=SpareRendererForSitePerProcess,WinRetrieveSuggestionsOnlyOnDemand /prefetch:2

The “logs” I find in powershell are:

Main: Display bounds x:0 y:0 w:2560 h:1440
Started Media Service: false
Checking for update
Update for version 4.4.0 is not available (latest version: 4.4.0, downgrade is disallowed).
checkForUpdatesAndNotify called, downloadPromise is null
[22088:0930/172331.910:ERROR:gpu_init.cc(481)] Passthrough is not supported, GL is disabled, ANGLE is

The last line there appears only after a while of waiting, rest comes instantly. No logfiles seem to be open when I inspect the processes’ handles.

I’ve uninstalled and reinstalled plexamp, purged it’s data, and no dice. And the app worked yesterday (and has for many weeks), any ideas?

[1lolo94]

Same issue here on Windows 7 (I know, I’m old school). I have ran revo uninstaller multiple times and tried a fresh install - no dice

[VonLatvala]

Yeah, could mention that I’m also running on Windows 7

[VonLatvala]

No dice? I’d really need help with this…

[VonLatvala]

Updated to v4.5.1 and the problem fixed itself. v4.5.0 might have been the real fix as Electron was updated in that release.

[VannevarB2]

I am having this same issue after the 4.5.2 to 4.5.3 update.

[VannevarB2]

Deleting all the contents of \AppData\Roaming\Plexamp resolved this issue.