Server Version#: 1.25.6.5577 Player Version#: All versions [Screenshot_20220313-170303] Plexamp can’t find my server anymore after a fresh login; whether on the latest version or older ones, on two devices Android 9, and 11, one in use and one brand-spanking-new (factory condition), respectively…

I don’t know what the heck was up with it, why Plexamp behaved in such a way, but I just uninstalled Plexamp and reinstalled it from the Play Store and now it is working.

Well that is one way to go :laughing: :fire: If you run into the issue again, you can long press the Sign In button and it’s a hidden trick to share logs from that screen.

[image] elan: you can long press the Sign In button and it’s a hidden trick to share logs from that screen. That’s not a hidden trick. That’s actually a horrible hidden way to not help you and the rest of the team from getting the information you need. Was this “trick” added to the PlexAmp gu…

[image] D_eight6: Shame on you. Are we a joke to you? Please take a deep breath. We added the shortcut in the last release quickly just so we could help people when they were running into issues signing in (the primary issue having been fixed in the last release).

So I took a look at the PlexAmp release notes and I stand corrected as it does appear that you implemented it back on the 4.0.1 release. I don’t know how many times I’ve come across a handful of users who needed to send in logs but had no way to submit them due to no mechanism to do so. As someone w…

Just to be explicit, it’s only for the cases of trouble signing in. For everything else, there’s settings > advanced > debugging > share debug logs.

That (de)escalated quickly! Thanks for the info @elan ; it should be added to the page: Plexamp Logs .

Plexamp can't find server anymore

Plex Labs

elan March 14, 2022, 6:23am 2

We’d need the Plexamp logs, not the server logs.

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Plexamp can't find server anymore

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