Almost each time that I’m opening Plexamp on my Iphone 12 with the latest IOS versions (15 +), it starts as a black screen. I have to open it twice or more times till I get the proper app display. That’s not what is to be expected from an app charging a very hefty price.
agreed. please post plexamp logs and let us know your plex username you’re using in the app.
Plexamp-Logs-2022-08-06-3.zip (669.0 KB)
Username: jazzush
Any help will be highly appreciated. Thanks.
By any chance are you seeing the black screen after backgrounding the app? For example, in one log I see:
Aug 04, 2022 13:15:26.639 [Javascript] INFO - App: Application state changed to background.
Aug 04, 2022 13:15:45.980 [0x00c88580] DEBUG - App: Scene disconnecting.
This implies the app got a black screen (a rare thing we’re investigating usually associated with CarPlay) after it was put in the background.
Same sort of thing in another log:
Aug 05, 2022 21:36:35.443 [0x01310580] DEBUG - BASS: Application going into background.
Aug 05, 2022 21:36:36.695 [0x01310580] DEBUG - App: Scene disconnecting.
If you have a way to reproduce this, I’m all ears because it’s been a very rare thing from all accounts.
Bottom line—we’re aware of this issue (if it seems to be what you’re seeing) but nobody I know is seeing it at the frequency you are, and we’d appreciate some more details about how/where it’s occurring.
Thank you. I’ll check it out. If this is the reason for the black screen, do you sugest not to leave the app in the background? Thanks again.
You should be able to leave the app in the background without issues. However, I think the black screen is triggered by long periods of being idle in the background. I was trying to understand what you might be doing differently to reproduce it easier over here.
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