Plexamp song crash when cache is empty

Plex Labs
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1

Server Version#: 1.21 (Shield TV pro)
Player Version#: 3.3.1 (Plexamp iOS)

Hello, I’m using Plexamp with my PMS on Shield TV pro (2019).
When I listen music with cellular and need to transcode (a part of the song is not on the cache), Plexamp doesn’t want to play.
I have to kill the app and re-launch my music.

It occurs only when a part of the song is in Plexamp cache on iOS and the other needs to be transcode.

2

can you send a log after playing the item? it should be able to resume just fine a half-transcoded file (and might need server logs as well).

3

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