PlexConnect not working even after new ATV work around

Dev Community Apps & Creations
41

unfortunately i have some problems too....

using wind 7 , pms 9.8.5 , python 2.75 , latest plex connect version.

this is my log when i start plex connect :  

23:19:37 PlexConnect: started: 23:19:37
23:19:37 PlexConnect: IP_self: 192.168.1.163
23:19:37 DNSServer: started: 23:19:37
23:19:37 DNSServer: ***
23:19:37 DNSServer: DNSServer: Serving DNS on port 53.
23:19:37 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 192.168.1.163
23:19:37 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
23:19:37 DNSServer: forward other to higher level DNS: 8.8.8.8
23:19:37 DNSServer: ***
23:19:37 WebServer: started: 23:19:37
23:19:37 WebServer: ***
23:19:37 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
23:19:37 WebServer: WebServer: Serving HTTPS on 0.0.0.0 port 443.
23:19:37 WebServer: ***
23:19:37 PlexGDM: ***
23:19:37 PlexGDM: looking up Plex Media Server
23:19:37 PlexGDM: ***
23:19:38 PlexGDM: servers discovered: 1
23:19:38 XMLConverter: PlexGDM - PMS: 192.168.1.163:32400
 
 
these are my settings :
 
[PlexConnect]
logpath = .
enable_dnsserver = True
ip_webserver = 0.0.0.0
prevent_atv_update = True
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = C:\PlexConnect-master\assets\certificates railers.pem
 ip_dnsmaster = 8.8.8.8
loglevel = Normal
ip_pms = 192.168.178.10
enable_plexgdm = True
port_ssl = 443
port_dnsserver = 53
 
 
ip_pms = 192.168.178.10
 
 
when i'm typing https://192.168.1.163:32400 it's giving me an error that  i don't have a safe connection and that i need a certificate . But i already installed this.
 
 
this is the log file when i'm trying to reach trailers on the atv :
 
23:19:37 PlexConnect: started: 23:19:37
23:19:37 PlexConnect: IP_self: 192.168.1.163
23:19:37 DNSServer: started: 23:19:37
23:19:37 DNSServer: ***
23:19:37 DNSServer: DNSServer: Serving DNS on port 53.
23:19:37 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 192.168.1.163
23:19:37 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
23:19:37 DNSServer: forward other to higher level DNS: 8.8.8.8
23:19:37 DNSServer: ***
23:19:37 WebServer: started: 23:19:37
23:19:37 WebServer: ***
23:19:37 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
23:19:37 WebServer: WebServer: Serving HTTPS on 0.0.0.0 port 443.
23:19:37 WebServer: ***
23:19:37 PlexGDM: ***
23:19:37 PlexGDM: looking up Plex Media Server
23:19:37 PlexGDM: ***
23:19:38 PlexGDM: servers discovered: 1
23:19:38 XMLConverter: PlexGDM - PMS: 192.168.1.163:32400
23:23:00 DNSServer: DNS request received!
23:23:00 DNSServer: Source: ('192.168.1.200', 51824)
23:23:00 DNSServer: Domain: p35-buy.itunes.apple.com.akadns.net
23:23:00 DNSServer: ***forward request
23:23:00 DNSServer: -> DNS response from higher level
23:23:01 DNSServer: DNS request received!
23:23:01 DNSServer: Source: ('192.168.1.200', 49569)
23:23:01 DNSServer: Domain: trailers.apple.com
23:23:01 DNSServer: ***intercept request
23:23:01 DNSServer: -> DNS response: 192.168.1.163
23:23:05 DNSServer: DNS request received!
23:23:05 DNSServer: Source: ('192.168.1.200', 52399)
23:23:05 DNSServer: Domain: itunes-cdn.apple.com.akadns.net
23:23:05 DNSServer: ***forward request
23:23:05 DNSServer: -> DNS response from higher level
23:23:05 DNSServer: DNS request received!
23:23:05 DNSServer: Source: ('192.168.1.200', 49320)
23:23:05 DNSServer: Domain: ax.init-cdn.itunes.apple.com.akadns.net
23:23:05 DNSServer: ***forward request
23:23:05 DNSServer: -> DNS response from higher level
23:23:13 DNSServer: DNS request received!
23:23:13 DNSServer: Source: ('192.168.1.200', 51607)
23:23:13 DNSServer: Domain: iphonesubmissions.apple.com
23:23:13 DNSServer: ***forward request
23:23:13 DNSServer: -> DNS response from higher level
 
 
hope somebody can help me. I think something is wrong with my certificate.
thanks 
Rob
 
 
42

Your plexconnect is on 192.168.1.163 and PMS on 192.168.178.10 correct?

43

Hi NZSol, 

my pms and plexconnect are on the same computer, so both on 192.168.1.163

reg

Rob

44

Hi NZSol, 
my pms and plexconnect are on the same computer, so both on 192.168.1.163
reg
Rob

Your config has ip-pms as 192.168.178.10?
45

modified that now NZSol, 

these are my settings now. 

[PlexConnect]
logpath = .
enable_dnsserver = True
ip_webserver = 0.0.0.0
prevent_atv_update = True
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = C:\PlexConnect-master\assets\certificates railers.pem
ip_dnsmaster = 8.8.8.8
loglevel = Normal
ip_pms = 192.168.178.10
enable_plexgdm = True
port_ssl = 443
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
 
 
i think certificates are the problem. when i go to https://192.168.1.163:443
 it is giving me an sll error, or no connection or no certificate..
46

Did you double click the certificate and install to the PC which has plex connect?

47

I'm technical enough to do the new Plex ATV 3 work around and I think I did everything correctly, however I'm receiving the message "trailers unavailable. try again later"

I'm using the latest PlexConnect files, latest Plex Media Server, and one of the newest versions of Python.  The computer for my plex server is a Windows XP SP3 with 2GB of ram, which ran the PlexConnect perfectly before the ATV update.

Does anyone have ideas as to why mine won't work?  Here is my log file:

08:33:51 PlexConnect: started: 08:33:51
08:33:51 PlexConnect: IP_self: 10.254.254.100
08:33:52 DNSServer: started: 08:33:52
08:33:52 DNSServer: ***
08:33:52 DNSServer: DNSServer: Serving DNS on port 53.
08:33:52 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 10.254.254.100
08:33:52 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
08:33:52 DNSServer: forward other to higher level DNS: 8.8.8.8
08:33:52 DNSServer: ***
08:33:52 WebServer: started: 08:33:52
08:33:52 WebServer: ***
08:33:52 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
08:33:52 WebServer: WebServer: Serving HTTPS on 0.0.0.0 port 443.
08:33:52 WebServer: ***
08:33:52 PlexGDM: ***
08:33:52 PlexGDM: looking up Plex Media Server
08:33:52 PlexGDM: ***
08:33:53 PlexGDM: servers discovered: 1
08:33:53 XMLConverter: PlexGDM - PMS: 10.254.254.100:32400
08:34:02 DNSServer: DNS request received!
08:34:02 DNSServer: Source: ('10.254.254.101', 61228)
08:34:02 DNSServer: Domain: trailers.apple.com
08:34:02 DNSServer: ***intercept request
08:34:02 DNSServer: -> DNS response: 10.254.254.100
48

What is the exact version number of python that you are using? And please post the contents of your settings.cfg file.

49

Unfortunately I'm at work and only thought to grab the log file.  I'll have to get the config file and python version later.  Thanks.

50

Your config has ip-pms as 192.168.178.10?

PlexGDM=True...

51

Okay, I wrote earlier today and now have my log and config info below.  Again, my computer has 2GB of ram, is running XP SP3, ran plex until the updates were pushed to my ATV3.  I have the newest PlexConnect files, newest PMS (9.5.4), and Python is version 2.7.5.

 

Here is my log file:

 

08:33:51 PlexConnect: started: 08:33:51
08:33:51 PlexConnect: IP_self: 10.254.254.100
08:33:52 DNSServer: started: 08:33:52
08:33:52 DNSServer: ***
08:33:52 DNSServer: DNSServer: Serving DNS on port 53.
08:33:52 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 10.254.254.100
08:33:52 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
08:33:52 DNSServer: forward other to higher level DNS: 8.8.8.8
08:33:52 DNSServer: ***
08:33:52 WebServer: started: 08:33:52
08:33:52 WebServer: ***
08:33:52 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
08:33:52 WebServer: WebServer: Serving HTTPS on 0.0.0.0 port 443.
08:33:52 WebServer: ***
08:33:52 PlexGDM: ***
08:33:52 PlexGDM: looking up Plex Media Server
08:33:52 PlexGDM: ***
08:33:53 PlexGDM: servers discovered: 1
08:33:53 XMLConverter: PlexGDM - PMS: 10.254.254.100:32400
08:34:02 DNSServer: DNS request received!
08:34:02 DNSServer: Source: ('10.254.254.101', 61228)
08:34:02 DNSServer: Domain: trailers.apple.com
08:34:02 DNSServer: ***intercept request
08:34:02 DNSServer: -> DNS response: 10.254.254.100
 
And here are the contents of my settings.cfg file
 
[PlexConnect]
logpath = .
enable_dnsserver = True
ip_webserver = 0.0.0.0
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = Normal
ip_pms = 192.168.178.10
enable_plexgdm = True
port_ssl = 443
 
52

In the settings.cfg file, try using an absolute path to your trailers.pem file, in the appropriate format for your operating system

53

institute - cert path is made absolute in WebServer.py. Also there would be a "cert not found" warning...

steve - is this, how your log ends?

PlexConnect's WebServer doesn't get the request to serve application.js - Are you running a firewall, blocking port 443? Is there any port forwarding in your router? A virtual machine that could interfere? Anything that would stop aTV to send a https request to PlexConnect?

54

I have a wireless Netgear router.  I can get into it and make a change if needed.  However I'm not too technical, but I can take directions well.  

Here is my latest log file after I reopened PlexConnect.  Is it okay?

15:13:34 PlexConnect: started: 15:13:34
15:13:34 PlexConnect: IP_self: 10.254.254.100
15:13:34 DNSServer: started: 15:13:34
15:13:34 DNSServer: ***
15:13:34 DNSServer: DNSServer: Serving DNS on port 53.
15:13:34 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 10.254.254.100
15:13:34 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
15:13:34 DNSServer: forward other to higher level DNS: 8.8.8.8
15:13:34 DNSServer: ***
15:13:34 WebServer: started: 15:13:34
15:13:34 WebServer: ***
15:13:34 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
15:13:34 WebServer: WebServer: Serving HTTPS on 0.0.0.0 port 443.
15:13:34 WebServer: ***
15:13:34 PlexGDM: ***
15:13:34 PlexGDM: looking up Plex Media Server
15:13:34 PlexGDM: ***
15:13:35 PlexGDM: servers discovered: 1
15:13:35 XMLConverter: PlexGDM - PMS: 10.254.254.100:32400
55

Yes. So far log looks nice to me.

But you didn't touch your aTV while recording this...

56

Baa, I didn't see any reference to the cert file path in the log posted above so I thought he was on a not quite new version of Plexconnect. If that is the case he should update today.

57

Fair enough... but he said "I have the newest PlexConnect files, newest PMS (9.5.4), and Python is version 2.7.5."

For now I going to believe him. :-)

58

So just to be clear, the cert file path check only appears when log level is set to high?

59

Baa:  I'm trying to paste in an image, but I'm having difficulty.  My Netgear router, in the services, has entry #8 for port 443.  Would this be stopping it from working?

Institute11:  I downloaded the newest zip file from https://github.com/iBaa/PlexConnect  two days ago, so hopefully that's good.

60

institute - cert path is made absolute in WebServer.py. Also there would be a "cert not found" warning...

steve - is this, how your log ends?

PlexConnect's WebServer doesn't get the request to serve application.js - Are you running a firewall, blocking port 443? Is there any port forwarding in your router? A virtual machine that could interfere? Anything that would stop aTV to send a https request to PlexConnect?

If I may join the conversation, as Baa pointed out I have the same problem. I had my Mac firewall on, but turning it off brought about no change. I also run little snitch, but PlexConnect has all permissions. (And as I said, yesterday evening it ran flawlessly with - at least to my eyes - the same conditions.)