PMS 1.24.4.5081 remote access issues

Server Version#:1.24.4.5081
Player Version#:

Hello… I just updated to Plex Media Server 1.24.4.5081 earlier today and I’ve been having remote access issues. When I first launch the server, I would be fully accessible outside my network, but shortly after it will disconnect and show not available outside my network. When I hit retry it will connect for the meantime and then shortly afterwards it will disconnect again.
I also have the proper ports open. This only started happening after the update. Is anyone else running into this problem? Any solutions as well?

2 Likes

Are you actually loosing remote access?
or
is it just the indicator that shows remote access as being lost?

I’ve run into this problem since updating around 9/30. I’ve uninstalled and rolled back to an earlier version, which didn’t help. I’ve uninstalled and re-installed Windows 10 (twice) which didn’t help. I’ve redone the port forwarding on my router, which didn’t help.

I just ignore the indicator my self…
Usually caused by a slow network between Plex online and the PMS server.

I’m also plagued by this issue. I have tried different ports, reset multiple network devices and reinstalled PMS. Nothing seems to fix the issue. The remote access just seems to drop every 10 - 20 minutes.

Disconnects completely

Get Plex team to renew your certificate.

Similar thing is happening to me also. [Although I’m not sure how long,] before, it was seemingly just the indicator, since I was able to still remotely connect from outside my own local network and play my content. But now it seems to completely disconnect from the network until I “RETRY” my manual port setting, then the server reconnects, allowing me to access my content remotely again for a short period of time.

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