PMS can't locate my QNAP server after PMS update on 3/31/2020

@robryan29

I see what’s happening. The QNAP is directly connected to the internet.

You should have:

Modem/router -> Switch -> QNAP & other cmputers & devices

Modem router = 69.x.x.x
on Switch side should all be 192.168.x.x / 10.x.x.x / or 172.16.x.x - 172.31.x.x

Thanks, Chuck. Did some more troubleshooting. I think my Netgear switch might be faulty. I’m buying a new one and will report back with an update.

Hi ChuckPA. Finally got everything workflow going again. Looks like my cable modem was trying to distribute IP addresses and it was conflicting with my Google WiFi Mesh. Anyway, connected modem>mesh>switch>Qnap and all is well. Thanks for your assistance. I’ll reach out on the Forums again if I have any issues.

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