PMS doesn't recognize several files download from Youtube

Plex Media Server
1 
PMS v1.40.2.8395 
Arch Linux

I have several files downloaded from Youtube that PMS does not recognize. When I force a rescan of the library in question, it ignores those files, as if they were not video files. This is the info for one of those files (it applies to all of them):

General
Complete name                            : /multimedia2/series/El Conquistador del Fin del Mundo (2011) s07/El Conquistador del Fin del Mundo (2011) s0701.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 1.62 GiB
Duration                                 : 1 h 51 min
Overall bit rate                         : 2 081 kb/s
Frame rate                               : 25.000 FPS
Writing application                      : Lavf60.16.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3.1
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1 h 51 min
Bit rate                                 : 1 948 kb/s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.085
Stream size                              : 1.51 GiB (94%)
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 1 h 51 min
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 102 MiB (6%)
Default                                  : Yes
Alternate group                          : 1

I can play those files without problems on the computer and on a Dune HD 4K player.

2

Need the logs after adding the file. suggest doing plex dance with that file first then get server logs

3

The problem is that PMS does not support the AVC1 codec and therefore does not recognize it as video. I downloaded the same videos using another codec (AVC and VP9) and it recognizes them.

5

In which type of library are you placing these videos: TV, Movie, Other Video?

6

The TV scanner does not look at the content of the files, so the codec used doesn’t have anything to do with whether content will be scanned into the library. (It could conceivably affect being able to play, but not whether it appears in a library in the first place.)

In this case, the files are not organized per our recommendation. Specifically, you should add a season folder/directory under the series one and then put the episodes in there. Also, the filename isn’t following the sXXeYY format suggestion.e.g.

/multimedia2/series/El Conquistador del Fin del Mundo (2011)/season 07/El Conquistador del Fin del Mundo (2011) s07e01.mp4

8

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