PMS Fails to start, failed with "exit-code"

My PMS has been running perfectly on my Raspberry Pi 4 for some time now (over a year) but after the latest update the other day Plex suddenly no longer works.

pi@raspberrypi:~ $ sudo service plexmediaserver status
● plexmediaserver.service - Plex Media Server
   Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Thu 2021-03-18 11:34:22 GMT; 1min 23s ago
  Process: 621 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "${PLEX_MEDIA_SERVER_APPLICAT
  Process: 623 ExecStart=/bin/sh -c  export PLEX_MEDIA_SERVER_INFO_VENDOR="$(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr -d \" )";  expo
 Main PID: 623 (code=exited, status=127)

Mar 18 11:34:22 raspberrypi systemd[1]: plexmediaserver.service: Service RestartSec=5s expired, scheduling restart.
Mar 18 11:34:22 raspberrypi systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
Mar 18 11:34:22 raspberrypi systemd[1]: Stopped Plex Media Server.
Mar 18 11:34:22 raspberrypi systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Mar 18 11:34:22 raspberrypi systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
Mar 18 11:34:22 raspberrypi systemd[1]: Failed to start Plex Media Server.

The update file used was: https://downloads.plex.tv/plex-media-server-new/1.22.1.4200-c073686f2/debian/plexmediaserver_1.22.1.4200-c073686f2_armhf.deb

Anyone have any ideas what happened? or why it’s not working?

I read a few guides and done some google searching but not found anything yet that resolves my issues

Hey, looks like a lot of people (including me) have this issue with this particular version running on ARM. Hopefully the devs can sort it out before long. In the meantime you can always revert back to an older version. I downloaded v1.22.0.4163 and now it works fine again.

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Do you happen to know the URL to download that version? I don’t see any historical downloads on the Plex site so no idea how to find the URL

Edit: Found: https://downloads.plex.tv/plex-media-server-new/1.22.0.4163-d8c4875dd/debian/plexmediaserver_1.22.0.4163-d8c4875dd_armhf.deb by turning “Plex Pass Downloads” off

UPDATE: Reverting back to v1.22.0.4163 as suggested fixed my issue. PMS is now working correctly again.

Clearly there’s a bug or an issue in the latest v1.22.0.4200 version

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I really wish I’d found this post before I started butchering my raspberry pi trying to fix it.

Going to try restoring my backup and install the older version, hopefully I haven’t broken it completely.

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