Server Version#: 1.41.5.9522
tom80H
March 31, 2025, 12:43pm
2
If it’s „working“ for a few seconds, consider it’s not working at all. That’s probably just Plex assuming it’s green while it’s testing the remote connection.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues.
When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much.
First off… there’s a dedicated support article on troubleshooting your remote access . I strongly recommend you have a look at that.
Find below some additional remarks on how to troubleshoot your remote access setup.
system
June 29, 2025, 12:44pm
3
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