PMS storage location missing

Plex Media Server NAS & Devices
1

Server Version#: 1.20.2.3402
Player Version#:8.7.1.20931

Hello,

I am running PMS on a shield pro (16GB internal storage) and I am trying to modify the storage location to a shared folder on a Synology NAS.

Unfortunately, when I go the PMS storage location settings, I have only two options :

  1. internal (system storage location)
  2. internal (user accessible storage location)

Following the procedure found here : https://support.plex.tv/articles/moving-server-data-storage-location-on-nvidia-shield/
there should be a third choice : Media but it is missing.

I am currently running the 8.2.0(32.6.435.1) version of the shield OS.

2

That procedure is for moving the Plex data folder, where Plex keeps its internal database, metadata about movies & tv shows, etc.

The third choice is for an external drive such as USB drive or SD card.

You cannot choose a network drive such as a NAS.

You can choose a NAS to store your movies, tv shows, and other media.

See Plex Docs → Nvidia Shield → Media Storage Options for NVIDIA SHIELD.

Also review Limitations When Running Plex Media Server on NVIDIA SHIELD.

3

Thanks for your quick reply!
Indeed I mixed up two different things.

I’ve then disable Video Preview Thumbnails as recommended and this should do the trick.

4

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