Poor remote video quality

[FordGuy61]

See your other post:

Poor video quality on my iPad

I often watch orchestral videos of high (1080p) quality on my iPad when located in my Atlanta home where the Plex media server is located. It is using LAN wifi, so the playback quality is always superb. Now I am in Denver and the video quality is poor. When I go into settings in Plex playback app on the iPad, then go to playback settings it tells me I do not have direct connect with the server, thus it is converting the video to 360p. It does not allow me to change the setting to a higher resol…