I updated to Version 1.23.4.4712 now pre roll will not work unless trailers are set to at least play 1, my other server Version 1.23.3.4707 plays preroll with “show trailers” set to 0

web, apple tv 4k and amazon firestick 4k

thanks for report. I can’t promise an ETA but bug report filed.

I can confirm I have the same issue after upgraded to PMS version 1.23.4.4712. My server runs on windows 10 with latest updates. I have tested it with all Plex clients but no success until I set Cinema trailers to play before movie to 1. Then plex client plays one movie trailer and my custom traile…

I’m having the same issue. Only fix seems to be to change every player’s individual settings. Is there a way we can follow the bug report for this so we’re notified of a fix?

Highly recommend updating Notifications and as Big Wheel mentions Bookmark is one way. So go to Announcements / Plex Media Server/ Version 1.23.4.4712 [Screen Shot 2021-06-23 at 11.51.32 am] [Screen Shot 2021-06-23 at 11.47.29 am]

Same for me. I have a pre-roll running for all Movie libraries and none work. I’ve closed the app and restarted the server yet no luck. Even tried moving the file to a different location and renaming the file - still no pre-roll. Running Mac Mini M1 (been solid as rock until now).

I am seeing the same thing on my Apple TV, my WebClient, my Mobile device and those I have shared my system with. This feature has been working flawlessly, and now its not. This was useful because I used that space to notify of various things (ie… server maintenance, changes, etc). I would appreci…

Hi guys, I have downgraded my PMS to version 1.23.3.4706. Now Preroll and Remote Access is working without any issues. I can confirm PMS 1.23.4.4712 cause all those issues. I have been waiting more than 5 days for a bug fix but still got nothing. So I don’t have any other option other than downgrad…

Pre Roll no longer working Version 1.23.4.4712

General Discussions

BigWheel June 23, 2021, 1:17am 8

Sorry there is not. You can book mark the server release notes topic to get notified of changes. Plex Media Server - #441 by janoskk

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Pre Roll no longer working Version 1.23.4.4712

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