Problem With new Plex Agent and movie association... big problem

Plex Media Server Metadata & Adding Files
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1

Server Version#: 1.20.1.3252
Player Version#: Chrome

I had everything perfectly organized, the new agent adds movies to a single file.
If I separate it and identify them, they will be unified again in a single film file with a really strange name.

Is there a solution to this? It happens with many films.

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I made a new library to see if the same thing would happen.

It happens again

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2

In your library’s folder configuration, which path(s) have you added (edit your library, look on the Add Folders tab)? Is it:
Y:\Servidor de Plex\

Or is it:
Y:\Servidor de Plex\Peliculas 1080p\ and other similar groupings?

If it’s the first, then you’ll likely need to place your movies into sub-folders of the same name as the movies themselves. For example, instead of:
Y:\Servidor de Plex\Peliculas 1080p\Saw 2.mkv

Use:
Y:\Servidor de Plex\Peliculas 1080p\Saw 2\Saw 2.mkv

Another option would be to add the individual group folders to the library instead of the top-level movies folder. For example, if you have them grouped by resolutions (Peliculas 1080p, Peliculas 2160p, etc…), add the individual Peliculas XXXXp folders to your library, instead of the Servidor de Plex folder.

3

I suspect that this is related to the folder structure whereas PMS is seeing ‘Peliculas 1080p’ as the movie name, and the files within that directory are considered parts to the movie. These two articles may help shed light on why this happens with your structure.


4

But this error occurs only with some movies. 90% of the library is well indexed with the new agent, only with some of them this will happen.

I have been using Plex for several years and this is the first time this happens.
I made a new library with the old agent and everything works perfectly.
Only the new agent has this problem with some movies.

The folder tree is the right one I think.
The library is only for 1080p movies in this case

But of course in the movie information you will see the complete route

5

This possibly the same issue described here: New plex movie matching over 100 movies with title "media"

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