Server Version#: 1.25.4.5487
Player Version#: 4.69.1
I have problems with not able to access my plex and my router is ax5400 wifi 6 router tp-link my synology is ds218. I dont know what part that would help to fix the problem.
tom80H
February 7, 2022, 9:48am
2
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details
When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much.
First off… there’s a dedicated support article on troubleshooting your remote access . I strongly recommend you have a look at that.
Find below some additional remarks on how to troubleshoot your remote access setup.
