Hi all. After working closely with Sony on this issue I have an update for folks affected by this.
The application environment that we run in on the PS5 does not allow mixed content requests. The app is loaded via https, and any subsequent requests made via http are blocked. This leaves us with few options. If you want to be able to communicate with your server it will need to be published to plex.tv (and therefore get a certificate that allows us to communicate with it via https). Your server must have a certificate and must have secure connections enabled. Please see https://support.plex.tv/articles/206225077-how-to-use-secure-server-connections/ for further details.
We’ll also be removing the ability to add servers manually in the PS5 app, as these requests cannot be made over https and will therefore always be blocked.
To summarize, you must have your server published to plex.tv and you must have secure connections enabled in order for the PS5 app to communicate with your server.