Ok, this may be weird but… I changed the DNS on my PS5 and issue gone.
I use 1.1.1.1 on my router and everything buffered like crazy. Changed it to 8.8.8.8 on the PS5 only, buffering gone. Weird but can’t argue with the results.
Also, before the change a 4K HEVC file transcoded, now it doesn’t.
you gave me hope but still not working for me…
Buffering all the 5 seconds and the bandwidth on my server is at 600mbit/s for a 22mbit/s file…
Ugh. That sucks.
I watched an entire movie last night that was previously unwatchable due to buffering.
You changed the DNS only on your ps5 or on your router? I did only my ps5.
TV’s PLEX works great, PS5 has buffering problems. Both connected via 1gbps cable ((( New version is needed.
Hello, since the beginning of ps5 Plex the same for me.
I don‘t know why i have paid the plex app.
There is no support from the team for this issue.
Hello,
Got the same issue with my PS5. Direct playing a 4K (8.9Mbps bitrate) on the PS5 leads to a buffer then crash after a few seconds.
Going through the internet instead of local is already a problem on PS5 Plex, but now it is getting annoying. Can someone from plex give us some news on a fix ?? It’s been a year…
Hi all,
Same problem here. Plex works perfectly on everything except PS5. I wonder if the PS4 app version would work better if it was made available for the PS5?
I DID however manage to sort this out for myself by changing the below settings on the server:
I’ll keep monitoring for the next few weeks and see if this truly has sorted it out.
Unfortunately not the outcome I thought I had with early testing.
Found an interesting pattern though… It freezes half way between the point of starting and where the video ends.
For example, if the video is 20mins long it will freeze at 10 minutes left, then 5, then 2:30, 1:15 etc…
Just bizarre behaviour, but I hope this might help Plex investigate for what it’s worth.
Does the new firmware that is currently undergoing beta testing allow Plex to work on PS5?
I join the question
just got my new ps5 and pretty disappointed to see my preferred streaming app barely functioning. what the hell.
I notice the exact same thing. It stops halfway through a video. In my case 720p MKV. Then incrementally halfway through the rest. This just started happening (again). It seemed resolved for a year or so. I am going to try your settings above and see the result. Maybe has to do with the 1.24 → 1.25 release. Very frustrating.
WOW! Now I know not to worry about my PS5. LOL! I love how it makes sports look so much better on Youtube TV versus my Nvidia Shield Pro. Figure same thing with movies, but I started to realize it’s hanging up on so many movies. Especially huge 4k flies, forget about it, and don’t even try fast-forwarding. LOL! The Shield still zips through all these same files with no issues. Glad to know I’m on the same boat as many of you.
I’m on the PS5 beta and not sure if it’s the latest version of PMS or this, but 720p doesn’t play at all now, PS5 info just shows a stupidly high bitrate when playing at 720p but ok when below that!
downgraded PMS to an earlier version (was on the latest and is ok now!) but still getting this forums original issue
Thanks for the beta update.
It will never make sense that the PS5 is considered one of the most powerful gaming computers, but PLEX works best on a Nvidia shield. If this is a case of Sony not being co-operative with PLEX, then they should be embarrassed. That I have to play around with direct stream/play check boxes or worse, knock the quality down a step so it transcodes to get movies to play on my PS4 and PS5 is bananas.
For me, the shield is the defacto way to use Plex. I’ve had ps4/5, firetvs, rokus and all of them had a way worse experience than the shield. I just recently commented in another thread where we seem to have found that PS5 transcoding has entirely broken between PMS version 1.25.6.5577 and 1.25.3.5409. I didn’t even notice this was an issue since I always use my shield when given an option. It was only when one of my users reported it to me that “the plex server has been down for a month now”. I loaded up my own PS5 and sure enough, was able to reproduce the issue instantly.
Honestly, just save yourself the wear and tear on your (expensive) console and just use a dedicated streaming device. For a way worse experience, you’re subjecting your console to undue stress. I could reason using a console if the user experience were way better, but it’s actually way worse.
A new PS5 system software update is out and Plex still buffers constantly for anything above 17Mbps or when transcoding audio. Fortunately it still works fine on my “unsupported” Tivo. We’re also approaching one year since a Plex employee said “we expect a fix with a future PS5 firmware update but I don’t have any further details to share right now.”
Freezes half way through the current remaining play time with each start on PS4, PS5, and my Amazon TV. May be more than just a PS5 specific issue.
File type: 1080P H.265 MKV
example: start 30min video, stops at 15. exit and restart, stops at 6min 30sec way. exit and restart stops at 3min 15 sec…
server is a 16 core with 32GB of ram. never had issues till the last few months.
can send whatever details or specific examples you may want.
This is exactly the same problem I identified.
Ensuring I don’t encode in H.256 is my current workaround - but ugly. It should “just work”.
