Purchased Lifetime Plex Pass not showing up in account

Plex Media Server
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Server Version#: 1.41.6.9685
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>I purchased lifetime plex pass through the IOS App Store. I have my receipt but none of my devices show that I have purchased the lifetime pass.

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Have you try logging out and logging back in?

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You will likely need to contact Apple I’m not sure if our billing team can get more info than that since we don’t have direct access to look up Apple app store purchases but please contact billing. https://www.plex.tv/contact/?option=plex-pass-billing

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