FYI - Just wanted to put this up here so folks that went looking for this later would find it easily. Not sure why but when I installed PLEX on my QNAP I kept getting “looking for server” and nothing else. After digging through a few different posts found a comment from dane22 suggesting a user put the allowedNetworks value in with the local lan specified. Not sure if its the implementation of the virtual switch on the QNAP but it appears that PLEX even though it is on the same local lan with the same subnet mask is blocking that lan. Once I put in the allowedNetworks 10.2.2.0/255.255.255.0 it rocked and rolled. Note I installed the package from the qnap market and then also tried the direct download from PLEX both with the same result. If possible it would be nice for PLEX to allow local lan ie if it pulls an address on a /24 just allow access from the same /24. Anyway hope this helps someone! Cheers.
Note I am good this solved my issue just posting for posterity. And so when I forget the next time I reinstall I find it easier.
jm
Which is fine for me. But I am still being prompted to login to my plex account in order to access the server so… Is that not the proper way to authenticate? Do you have a better more secure method? I am all ears. Always happier to have things locked down tight. But if I cannot access the server at all from the local net then that is a little too tight.
Dane22 - The last install was the most current as of 2 days ago from plex.tv. Now that I can get into the server I will take a look at that settings without the allowNetwork in I couldnt get any settings on the server. Bingo. Yep looks like it has a few docker interfaces by default in the 10.0.x.x ranges. could be because my home net is in the 10.2.2 if fell last in the list. maybe thats why others havent had issues. Not sure. I set the 10.2.2.x interface as the default. I will try pulling out the allowNetwork now to see if that works. Not sure how this could be fixed in the future. Other than allowing all local interfaces and prompting the user to select one first time logging into the server. Without the allow its a chicken and egg thing. Better to allow and give the user a gui after to lock it down rather than have dufuses like me poking around in the preferences.xml file… I will post back with the results of the removal of allowNetwork line.
No Soup for me! Nice error message gents. Once I removed local lan I cant access the server anymore. Get the web interface and the login but once I login it goes to the “looking for servers” again. No servers appear and nothing but the general account settings etc. Not sure why I wouldnt allow my local lan anyway? I am pretty tight with security on my network. No external users. So I am fine with keeping the network allow in. It will work for me. Just so you know if someone else with a QNAP comes hollaring that they only get the “Looking for Server” message you will know what to do.
No need to provide help. I am good. I think the confusion is that the QNAP storage device is headless ie I am connecting to it via web browser on windows 10 client. It looks like the PLEX server app is assuming that it is installed on the same host you would be browsing to the management web page from. Not possible on most QNAPs. This would work great if it was an install on a local windows box or linux with desktop gui but with a headless server or storage NAS box not so much. But the allowedNetworks will do. If I want it tighter I will specify IPs (assuming I can do individual IPs via line like such “10.2.2.100/255.255.255.255”.
I’ll figure it out.
Sorry for the bother.
Running Latest PLEX qpkg on QNAP TS-453B firmware 4.3.5.0728. Connecting from Corei7 Windows 10 PC on same /24 network.
Again you can close this. But if you dont mind keeping it in the forum in case I or others run into the same prob again I would appreciate it.
So I am still being prompted for authentication. ie username password. I just cannot get any “server” access (Hence the Looking for Server)without the allowNetwork allowing the local lan. So not sure how this “should” work but I am assuming it wont show management for a server or anything else without either you browsing to it from the server itself (Like if you install it on your windows workstation and then browse to it) or being in the allowNetwork field.
Thanks for the link. That is exactly what I have been doing and from incognito windows in order to keep the factors to a minimum. The page comes up I login and get the “Looking for server” prompt. There is no server found and so no server settings listed until I modify the Preferences.xml file and put in the allowNetowork to allow my local lan. Once that is in it still prompts for username and password but then i get the settings for the server. Not sure what other info I can give. Seems like a pretty simple problem.
