tom80H
March 29, 2022, 10:24pm
2
Sounds like your setup might be limited to an indirect/relayed connection.
Did you already have a look at the related troubleshooting support article?https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to identify/resolve remote access issues.
When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much.
First off… there’s a dedicated support article on troubleshooting your remote access . I strongly recommend you have a look at that.
Find below some additional remarks on how to troubleshoot your remote access setup.
