This is the first time I have come across this. When I match Rambo: First Blood Part II with themoviedb or with Plex Movie, the title and image loads in inaccurately (Screen attached). It looks correct on themoviedb… unsure what could be going on.
There “may” some embedded metadata or the naming may be off just enough.
First move “local media assets” below everything else in the both of the agent.
Also try naming the movie like “Rambo First Blood Part II (1985).ext”
I use the naming as that and I have no matching problems.
Thank you for your feedback Elijah. I tried changing the name of the file itself, but that did not help. I have tried using ‘fix incorrect match’, but that doesn’t work either.
I am unsure what you mean by:
“First move “local media assets” below everything else in the both of the agent.”
There is no metadata embedded in my file.
Once you change the name you need to perform the “Plex Dance”
Move the file out of the directory structure used by Plex, then refresh the library, then empty the trash, then clean bundles, then move the file back and then refresh the library again.
For a movie “clean bundles” may not be needed because I think that has to do mainly with TV series.
As far as moving the local assets that is done in the settings screen under agents and should be done for all agents. Just in case.
Also I suggest that in current Plex setups you use “Plex Movie” as the primary agent for movies. It seems to produce more and better matches than “The Movie Database.” I have had some mismatches and match failures when using “The Movie Database” lately but “Plex Movie” seems to work every time.
Thank you for the above information. I was able to solve the issue by changing the Movie agents. I’m unsure how my top movie agent became “Local Media Assets” but that was the issue.
In more detail, i was able to solve the issue by doing the following:
- I went to Settings > Server > Agents > Movies > Plex Movies & The Movie Database
- Under the 'Plex Movie' tab -- I dragged Plex Movie to the top position, CineMaterial to the second position and Local Media Assets to the third. (image below)
- Under 'The Movie Database' tab -- I moved The Movie Database to the top and Local Media Assets to the second slot. (image below)
- Ran 'Update Libraries'
That fixed it. Thankfully I did not have to do the Plex dance of moving my date around.