Receiving error when attempting to download a subtitle from my library. Error: something went wrong while searching subtitles for your media. All other devices work fine, this includes a Roku TV, web browser and PMP on Raspberry Pi. Device is a new Roku Ultra Model 4670X with Plex version 6.7.4.6764-abf6bf3df. Last update to Roku was 12-10-2020. Any help would be greatly appreciated.
Noticed something else that I thought might be related to this problem. This is the only client that does not see playlists. Thinking that maybe it doesn’t realize my PLEX Pass but on the other hand it does have the Trailers option which is a PLEX Pass thing. Confused why I should be experiencing this problem. Don’t think I will get much help from Roku.
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