Roku Plex Preview: 6.9.16.7509-b77772xxxx version
I noticed that I can no longer download subtitles through Plex Preview app. The message displayed after a download attempt of subtitles is made is:
“Something went wrong while trying to download the subtitle.”
The error is so generic that it could be anything. I would say this feature was broken a couple of releases ago.
Plex Engineering: care to comment or shall the customer be forgotten and ignored again?
I have the same problem, running Plex Media on Xpenology with Roku and Firestick clients.
Plex team, any ideas???
I am not sure if Plex engineers are too busy, know about this problem, or just are looking into it at this moment but could anyone from Plex comment on this issue one way or another? This way, at least your clients would not feel ignored. 
OK. Wrote this message too soon. Found out on the other Roku Plex thread that the issue fixing this particular issue was add to the “Preview Plex”. I downloaded it right away and tested it. It works now. Thank you.
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