@“MovieFan.Plex” said:
I got the files and was able to recreate the issue on my end. However, in my logs, I saw that the scanner (which is what creates the screen grabs) does try to generate the image but runs into an error when reading the file. This happens with all 3 files. For my other .ts files, I do not get this error and I see the images. I am going to pass this along to our devs to take a look at the files you provided and see if there is something really wrong with your file or if we are doing something wrong reading the file.
This happens on all tv show recordings. I am recording UK telly. I do use hdhomerun, so everything supported by plex. I don’t do any processing on these files. Let’s hope this can be fixed. Thank you very much for all your help.
