Server Version#: 1.43.3.10896-cb3ebc72d
Hi,
My Remote Access has been unstable/down for the past few hours — it cycles between “Fully accessible” and “Not accessible” with no changes on my end in between.
Machine Identifier: 2d8c02ee0c7b0ef0055926927fd095d5941ae67c
Background: My cert-v2.p12 went missing earlier today. On regeneration, CSR upload succeeded (PUT .../certificate/csr → 204), but GET .../certificate/download looped on 202 and eventually failed with 409. I removed and re-claimed the server, and a new certificate was issued successfully.
Since then, Remote Access keeps toggling between accessible/not accessible on its own, and I’ve also seen it briefly show no private/public IP at all in the Remote Access settings page.
What I’ve already verified and ruled out on my end:
- Port forwarding: confirmed working externally via canyouseeme.org (success on port 32400, TCP)
- Public IP: stable (verified over several minutes, no change)
- Local firewall (macOS): Plex allowed for incoming connections
- Local IP matches the port forwarding rule
I also noticed this thread with similar symptoms (accessible/not accessible cycling, no IP shown) around the same time: Remote Access (again) seems to be problematic
Could someone check the server state for this machine identifier? Happy to provide additional debug logs if needed.
Thanks!