Using the latest PMS - once again remote access has been a bit of a pain for about the last 20 minutes. Playing tracks via Sonos is intermittent, frequently coming up can’t connect to Plex, and then when trying to browse it as a media source getting either “Unable to browse music” or “Unable to con…

Perfect! So, it sounds like a PMS issue. It’s struggling to lookup its own IP Address and Port Number for many of us. Now, why a change in DNS providers solved the problem for you is the mystery. For me it doesn’t make sense what part the DNS provider plays in a PMS discovering its IP Address and a…

I had that null but it connected within a few seconds after that. I don’t think it is relevant, in my case. My server was functional. Didn’t Plex say they had an issue their end ?

[image] JohnAlex: Didn’t Plex say they had an issue their end ? They said: [image] Atomatth: When this thread initially started there was a backend issue that was DNS related that was quickly resolved but probably needed some time before it propagated out to everyone. This incident shoul…

I do not enter any numbers on my machine. I am using the very basic setup.

@Atomatth I am still seeing this issue today on a Synology DS425+. Server Synology DS425+ DSM 7.4.1-90080 Plex Media Server 1.43.3.10896 Native Synology package Remote Access can show “Fully accessible outside your network”, but both Private and Public IP show “Unknown IP”. app.plex.tv cannot c…

I’m experiencing a very similar issue, can I also send you my server logs?

I thought maybe my Nas server was acting up but i see it is not on my end. I am also haveing the same issues. I got my server logs also if you guys would like them.

I’m also experiencing Remote Access issues immediately after updating Plex Media Server on my ASUSTOR NAS to PMS 1.43.3.10896. Before the update, Remote Access was working normally. Setup: ASUSTOR AS5404T Plex Media Server installed natively through ASUSTOR App Central (not Docker) PMS version: 1…

Remote Access (again) seems to be problematic

Plex Media Server Remote Access

BigWheel September 2, 2026, 6:23am 148

Some changes were made yesterday evening by our devops team they thought may help some. If you are still having issues please grab your server logs. If you don’t want to post them in this topic you can message them to me

Plex Server on Synology not showing online

Topic		Replies	Views
Remote Access - Says its working, but it isnt Plex Media Server server-windows	96	4650	December 21, 2018
Remote access failure Remote Access server-windows , android-mobile-legacy	76	6038	April 20, 2020
Remote Access shuts off General Discussions	72	248	January 16, 2017
Plex Constantly Loses Remote Access Plex Media Server server-windows	452	40309	March 28, 2021
Cant connect to Plex outside local network Remote Access server-windows	142	3394	June 20, 2023

Remote Access (again) seems to be problematic

Related topics