Using the latest PMS - once again remote access has been a bit of a pain for about the last 20 minutes. Playing tracks via Sonos is intermittent, frequently coming up can’t connect to Plex, and then when trying to browse it as a media source getting either “Unable to browse music” or “Unable to con…

I’m also experiencing Remote Access issues immediately after updating Plex Media Server on my ASUSTOR NAS to PMS 1.43.3.10896. Before the update, Remote Access was working normally. Setup: ASUSTOR AS5404T Plex Media Server installed natively through ASUSTOR App Central (not Docker) PMS version: 1…

Upgraded Plex server this morning after receiving that rather alarming email - and now my server is inaccessible. Ubuntu 22.04.5 LTS. As others here have said, log contains suspicious entries like: MyPlex: mapping state set to ‘Unknown’. MyPlex: Sending Server Info to myPlex ( user=xyzzy@blah.com ,…

[image] BigWheel: Some changes were made yesterday evening by our devops team they thought may help some. Thanks for staying on top of this issue. I did some more testing this morning and sent my logs to you (that still contain the port=0 but appeared to recover more quickly and return the co…

Looking this morning, it seems to have resolved itself, but I’ll still send these logs from last night in case they’re any help. Plex Media Server Logs_2026-09-02_06-14-38.zip (2.1 MB)

I’m still seeing the Remote Access issue described in this thread on a Synology system running PMS 1.43.3.10896-cb3ebc72d using the native Synology package. Remote Access can sometimes show “Fully accessible outside your network”, but with: Private: Unknown IP Public: Unknown IP At other times i…

Also unable to access Plex remotely if not on Wifi. This was before the security update, but still can’t access. I am getting “fully accessible outside your network” but both Private and Public IPs are ‘unknown’. Typically it says it’s “unavailable outside”, but can access on 5G. this is the mess…

Ops team made another change. You may need to restart server or disable/enable remote access.

Much better for me so far!! Awesome!

Seems so far to be better for me as well! thank you!

Remote Access (again) seems to be problematic

Plex Media Server Remote Access

edwa901 September 2, 2026, 2:53pm 157

I am seeing the exact same issue of logs showing not mapped, hopefully we can get a resolution soon

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Remote Access (again) seems to be problematic

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