So… has anyone been able to get Remote Access to work with AT&T? I have fiber internet with them and have yet to get it to work. I’ve tried adding a nest wi-fi and even bought a 100 ft cable to hook directly to the arris bgw210 and it still does not work. I’ve tried using a port forward and notta. Anyone ever found a solution?
I have the Same Issue it worked for a little while after I switched to AT&T then it just quit and now it sometimes
Ever figure out a solution ?
Since this has been open for some time I’ll mention my preferred test approach. It’s admittedly not for everyone but I’ve seen it save the day for some users.
As a network tech the first thing I’d do is isolate the problem. Is it a plex problem, a router config problem, or an ISP problem? I’d advise to first test and validate port forwarding independently of plex. It’s easier to find root cause that way.
How to validate port forwarding? Setup a simple http server on the plex server machine (using one that comes packaged with with an installer so it’s quick and easy). Setup port forwarding to it. then test it by contacting it from the outside. The average user could complete this test in an hour if not a lot less.
After your system will either be fixed or you’ll at least know how proceed and/or who to point the finger at, your software vendor, your ISP, etc.
Test steps
1> Turn off plex on the plex server machine (not required but recommended in this case)
2> Install a web server on the same machine (apache, nginx). Don’t install it on the plex port 32400, use 32401 as your test port
3> Test it locally on your web browser http://localhost:32401
4> Setup port forwarding to 32401
5> Determine/validate your external IP address using https://www.whatsmyip.org/
6> Finally, test connectivity to the server using the external address from the internet using https://canyouseeme.org/
(or I use curl from the command line from outside)
I recommend setting up the router manually, without upnp.
That’s a great suggestion. And if you have Python 3 on your system, you don’t need to install a separate HTTP server; it includes a simple server which can be run something like this:
python3 -m http.server 32400
By default it will listen on all interfaces but it can be restricted. For example:
python3 -m http.server 32400 --bind 192.168.1.100
Python 2.X has similar functionality (python -m SimpleHTTPServer 32400).
Just run it from within an empty directory since that’s where it gets its content. And if you do use port 32400, make sure Plex Media Server isn’t running.
Yes that’s all good for sure. I’m trying to go as simple as possible for new users. There are definitely faster ways and yours would be closer to the way I’d actually do it (I use netcat normally)
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