Remote Access enabled for a second and then goes disabled. How do I get it to work?

Plex Media Server NAS & Devices
1

I recently got a QNAP TS-453BT3-8G (connected my macbook pro) and I installed Plex. I would like to be able to access it remotely.

  • I enabled UPnP
  • I think I opened a port in my router (Not sure if I did it right so I attached a screenshot)

When I refresh the plex settings page then I can see it goes GREEN. For 4-5second. Then goes RED.

Any idea how i can get it to work?

2

Sounds to me like u didn’t forward the ports in your router to the nas. U need 32400tcp to be forwarded to your nas ip inside the router. Sounds like your router is blocking the incoming connection. What router are you using(brand,model) I can prob help with a little more info

3

I am using ZyXel NBG6503. If you could help me how to unblock the incoming connection it would be great!

4

Go to this address. www.noip.com/support/knowledge base/setting-port forwarding-zyxel-router/

Should be pretty easy, u need port 32400 tcp to the ip of the server

5

I went to the URL and I cant find anything related to my router.

When you say “u need port 32400 tcp to the ip of the server”. What do you mean? I need to go into the settings of my server and change something there?

6

I found the article now but still not sure how to set it up…any guidance would be highly appreciated.

This is what I set:

7

u need your routers default gateway address(ex.192.168.1.1). It actually might be the address I used. Type that in a web browser. Then username and password for accessing the router.(default username-admin. Password-1234) unless u changed them. click on network, then NAT. Once on nat page click application or port forwarding. Click active enter a service name(ex. Plex) port #32400 then enter qnap IP address then apply. U can also use https://portforward.com/zyxel/.

8

Thanks that worked!

9

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