Server Version#: 1.40.1.8277
Player Version#: Chrome 4.125.1
My work laptop can connect to my Plex server on my home network.
If I connect at work I can connect to Plex.tv just fine but my server returns a not authorized error.
I have gone as far as deleting and reinstalling my Server but there is no change.
What else can I try?
More details. At home, everything works fine. The Plex apps on my phone work fine while out and about away from home. If I try to remote in from outside my LAN I get not authorized You do not have access to this server.
I have reset it by deleting the Registry entries and restarting it. Same response. I have verified it is port forwarding on my router. But if this was wrong my phone app should not work either. It gives a green check telling me it is full accessible outside my network.
Short of a full rebuild of Windows, etc. to clear out all the old extraneous registry entries I am at a loss.
Could this be to do with remote access settings? Perhaps not if you can access it on other devices externally.
The last time I had an authorised issue was with the server itself and that was account-related, so I don’t think it’s that either.
If you check your authorised devices list is it listed there? That’s the only other thing I can think of that would give that message. It could just be a cache issue with the browser then where it hasn’t realised the browser/device isn’t authorised.
The browsers I have been using remotely show up in the authorized devices list. I have cleared the cache and made sure I deleted the cookies in each browser.
I deleted the certificate and let it reload. Same not authorized message.
I brought my secondary server online and working on the LAN. Remotely it also returns the not authorized message.
In 2021 I purchased a month license because we were traveling, and it worked flawlessly at the time from Spain. No idea why it’s failing now.
Any luck with it? I wonder if it works on a new device/browser? if so then you could remove an existing one from the access list?
That or sign out of the Plex server and back in and make sure that’s authorized to your account too.
I actually just migrated it all to Ubuntu server since I hear Microsh*t will start charging to keep Windows 10 going and Windows 11 can’t run oi my server.
I still have the same “not authorized” issue at work. I can hook to one of our outside lines and it works fine. I now believe they have something in place on the main network to cause an issue.
plex.tv is on the block list of some corporate firewalls.
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