mine seems to be working all fine now what ever the problem was it sorted for me! good luck to all!
Can confirm, i am up and working again now too =)
same issue. i cannot connect with my android app to the server
LE up again as I wrote
Just tried on my iOS app, as well as remoting into my server manually, and from my work computer. Remote access is definitely down.
Problem solved for me. The router enabled SPI firewall caused the flapping problem, since I have disabled it remote access is working stable and fine.
Thatās all I can recommend to others to check your router firewall settings, disable for test and see if the problem is still there.
Thank you for sa2000 the private help and investigating my logs.
Thanks for the confirmation - this does not show once again that there may be different factors leading to failure of remote access and cases need to be looked into and there have been many examples over the years of routers losing settings or a firmware update making changes - happening at same time as a Plex update or loads of people saying they have the same issue
There have been issues that did get addressed but issues can only be unearthed and investigated and resolved through diagnostics
Logs ?
See my earlier post
The remote access does not work again. Thatās really annoying now.
Thank you for the logs. They show an issue with the plex.tv backend pubsub servers where connectivity test requests were taking excessively too long to be processed. This was during the period covered by the logs - October 26 15:31 to 16:29 (11:31 GMT to 12:29 GMT)
This was investigated by our Operations team and steps taken to clear the problem
Please provide logs so that the cause can be investigated and the issue addressed - if the evidence points to a plex.tv infrastructure problem. Please be aware that the systems used for remote access connectivity checks are geographically aligned and may change from time to time and it is only through logs that i can identify which it is - in the event of an issue with the infrastructure
See my earlier post re logs
It works again since tonight. If it happens again, I will send my server logs.
On request after our PM, Iām making a public post about the similar issues Iāve seen over in Ontario, Canada.
Symptoms:
- When on the same LAN, plex.tv web app defaults to indirect connections
- When loading a video, the video tries to load and gets in infinite spinning wheel
As part of debugging, I did spin up a fresh FreeBSD jail with a fresh install of plex in order to rule out any database issues but it didnāt change anything.
Videos seem to be loading again as of this morning, Iām still getting the indirect issue which isnāt a big deal for me (I can just connect to the serverās direct IP/Port).
Server OS: FreeBSD 11.1-STABLE
Plex Media Server Version: 1.13.9.5439
Iād like to keep my logs non-public for now (and I didnāt want to scrub IP addresses in case they lead you to the problem) but you have them over PM if needed.
I can see you had at some point two server instances - both with local IP 192.168.0.103 - but one using 32400 as a port forward and the other not. One of these 2 server instances was created October 28 05:34 GMT - with both appearing on your account and both with same IP address that would cause issues.
Please make sure this 2nd instance does not launch and must not run. Also please sign in to Plex Web and and click on Settings and then Authorized Devices and change the All filter to Server and delete / remove obsolete servers
The start with Plex Relay could be a timing issue that would correct itself a few seconds later - if the web app is closed and re opened. I can look further into it after you resolve the above and the FreeBSD setup issue i will outline below.
I would like you to resolve one issue with the configuration on your FreeeBSD setup so that we have a correct configuration. The logs show you do not have a configured loopback IP address (127.0.0.1) and the lack of loopback address impact scanning and transcoding and Plex Relay as example of few. 127.0.0.1 is fundamental to the operation of the Plex Media Server.
Searching the forums for FreeBSD and Jail and loopback would probably find you some hits
This is one example of previous investigation into missing 127.0.0.1 interface Transcoder issues on 1.8.0.4109 on FreeBSD
With that resolved and the list of Network Interfaces as showing in the log after launching Plex Media Server showing a 127.0.0.1 interface then I can look into the other issues with of course fresh logs and multiple server instances removed, we can go forward with the investigation
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