Server Version#: Player Question about remote access. I run my Plex server through my NAS.I had an Internet outage the last two days. All of a sudden, my remote access won’t work. I’ve double triple checked my port forwarding credentials. The remote screen shows that it has full accessibility for …

I’ve actually been getting the same issue the last few days or so. It states fully accessible and is indeed accessible from the outside world, however it says unknown public and private IP… [image]

Have you gotten a work around with this yet?

As I have stated, my remote access is actually working, its just showing up as a bit wonky within Plex itself, so I’ve not needed a workaround. Have you actually checked to see if you can actually access your server externally? Does this URL work for you? https://app.plex.tv/desktop/#!/

I can’t access the remote access at. Now if I put in the plex IP address with the 32400 port on my phone without WiFi I can access it. But for some reason I can’t access it like normal. This started today. The private and public ip addresses always have the red X. No addresses are showing [im…

[image] Remote Access (again) seems to be problematic Remote Access Using the latest PMS - once again remote access has been a bit of a pain for about the last 20 minutes. Playing tracks via Sonos is intermittent, frequently coming up can’t connect to Plex, an…

I’m having the exact same issue. Plex sometimes detects/shows my private and public IPs correctly, and other times they both show as Unknown after restarting Plex. I’ve tried different Plex versions, different router firmware, and even different Ethernet drivers, but the issue still comes and goes.…

just checked, holy cow … wasn’t aware of any issue [2026-08-29_21-49] I’m on v1.43.3.10896

no issues with remote access at all here. Also ancient Pms 1.41.1.9057 (no i am not “upgrading”). The issue i have is the insane long load time and almost for ever spinning circle on blank page accessing Plex in browser (lan addr).

Backend issues at Plex. Should be resolved. [image] Remote Access (again) seems to be problematic Remote Access Please backhand_index_pointing_up this. For anyone still having issues. Sorry for the late of response. I have been monitoring this thread and ot…

Remote access issues

Plex Media Server Remote Access

axemanuk666 August 26, 2026, 7:44pm 6

Topic		Replies	Views
Plex Remote Access Issue - Not Connecting Remote Access server-windows	4	187	September 2, 2026
Remote access intermittently not working Plex Media Server server-windows , plex-web	4	144	December 10, 2025
Remote Access not working: Plex Server Offline (even though it's online) Remote Access server-windows	16	1096	November 27, 2021
Remote access just stopped working Remote Access server-western-digital	14	366	February 20, 2026
Remote access works then stops Remote Access server-synology	10	281	March 21, 2023

Remote access issues

Related topics