Remote Access item Plex is reporting "Not available outside your network"

Plex Media Server NAS & Devices
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Is anyone having trouble with Plex reporting Remote Access? I’m running Plex on a TrueNAS server. When I go to the Dashboard most of the time Remote Access has an exclamation point and if a user is online they are shown as ‘Indirect’.

Clicking on the Remote Access item Plex is reporting “Not available outside your network” which is not the case because I see the remote users content playing.

Clicking Retry reports “Fully accessible outside you network”. But if I leave the dashboard and come back Plex again reports not available outside my network.

My router is pfSense+ 24.11.

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All that means is that the Plex Relay is probably kicking in giving limited remote access.

Have you looked thru https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

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