Server Version#: 1.21.0.3616 Player Version#: Multiple Not using a VPN, and have not made any changes, suddenly I’m hearing from all my Plex users that it keeps going offline for them. I also see the same thing happening on the console. Would appreciate some help so I can get things back to norma…

Can you give me the steps for grabbing the logs? I assume we want server logs here not end user, given its affecting all users right?

Ok I have no idea what is going on. This is with no VPN at all. I’m now being told some libraries are visible to users while some are not. [image] Also I see a strange icon for my avatar now: [image] And when using local device NVidia Shield, I get very long loading time, and then my own userna…

I am having all th esame issues, this just started happening. I am also getting "no soup for you " as well. and unable to connect to plex.tv

@Jlentz311 , are the lights on in your house? Sorry, there’s an old joke about “my computer won’t work” and it turns out the power is out. You aren’t able to browse to https://plex.tv/ ? Edit: Hahah, I’m getting an error too now. :slight_smile:

I’m getting a plex is down for maintenance? System stats page says all operational?

5 mins ago the Status page said Major Outage. I’m also having issues. Not sure if it’s related to the OP topic. Edit: Status is now back to Major Outage.

I think this is widespread… I am even having problems logging into the plex website itself. I just got in after three attempts; looks like it’s a matter of chance as to whether or not authentication times out… both when you’re using the plex web server at home, and logging directly into plex.tv. It…

I was able to log in … and it only showed my main user, not any of my other/home/managed users. Maybe they’re rebooting the authentication systems. 2FA support is only a few days old, maybe it needed some attention. If everybody’s remote access suddenly works I’m gonna be amused, frustrated, and h…

[image] cbski9: It’s very frustrating not to have access to my local content when PLEX has a problem with their servers. Grrrr!!! OMG agreed.

Yeah this is where I’m at too. Can’t even log in with my own account on my shield, and only girlfriend’s shows up. I try with hers and it says ‘an error has occurred’ Movie night is cancelled! :smiley:

Remote Access Keeps Going Offline

Plex Media Server

cbski9 November 29, 2020, 4:52am 48

Xref: PLEX SERVERS DOWN - Users Denied Access to Even Their Local Content

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Remote Access Keeps Going Offline

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