Server Version#: 1.42.2.10122 Player Version#: 4.149.0 Completed the password reset. Went into this whole big thing reclaiming my server. Now it says “Not available outside your network” for Remote Access. If I hit retry on “Manually Specify Public Port” (defaulted to 32400), Remote Access works …

There was an update outstanding. I originally disregarded this because my server updates automatically overnight. However, out of desperation with this issue, I applied the update. It worked; remote access is working again. What a pain in the ass and a waste of time.

i have the same issue with Windows version 1.42.1.10060

Same problem here. I have server version 1.42.1.10060, and is up to date.

Use this method to reclaim a Windows-based Plex server after the password reset: [image] Unable to access server after password reset NAS & Devices For a WINDOWS server you can also use this method: You need to reclaim your server, but don't dare to touch the W…

I received the email from Plex about the data breach from hello@mail.plex.tv. I didn’t trust the email links thinking maybe it’s a phishing email so I went straight to Plex.tv to reset my password. I checked log out of all my devices when resetting the password. First, only the local server box coul…

Same here, did password reset today. Everything worked fine until then but after reset password I lost remote access and can’t play movies or TV series from remote. However I can logon to the server both locally AND remote! I am in another part of the country now this evening and can access my plex …

Why do I need to reclaim server? Under settings > Server “name” > settings > General it says: Server claimed by ”My e-mail here below” I can access the server, also from remote (enter settings, view libraries etc) but I can’t play videos/movies and the Plex settings remote acces often shows red “N…

Also running latest Plex server and remote access keeps failing after this week’s “incident”.

Wait… you say to use the link in your post because “it avoids editing the registry directly”, but then beneath that line you say to “Stop Plex server make the changes to the registry, either by editing it directly or use the reg file from the above link sign in to your plex account by going to plex.…

Remote Access no longer works after password reset

Plex Media Server Remote Access

OttoKerner September 13, 2025, 12:51am 28

You need to do that, there is no way around it.

It won’t help you to claim the server.

As I posted above, start with step 5: Unable to access server after password reset - #116 by OttoKerner

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Remote Access no longer works after password reset

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