Hello, I created a new thread for this because I was asked to. I thought id try to ask for assistance here. Not trying to hijack. Also I really appreciate the help anyone who takes their time to help me. Expect a tip if you can resolve my issue.
I suffer from Remote access “Not available outside your network” issue.
Im a neophyte but I tried the help section notes already. equipment :
linksys EA7300
Spectrum modem E31u2v1
Newer Mac Pro so far :
-Created a DHCP reservation for my Mac Pro IP in router settings for static IP
-Manually specify public port 32400 on Plex settings
-Disabled “ipv4 & v6 firewall protection” in router settings
-Added port range forwarding for the 32400 in router settings
-UPnP disabled in router settings
CanYouSeeMe.org shows successful green when I check port
(my public IP starts with “172”)
When I make router changes the Remote Access in PLEX settings turns green for “successful” for about 20 seconds then goes back to red “not available”.
-Router currently set to DHCP. I tried once, to set this to bridge mode but got a spinning wheel for a while so I quit and had to reset the router.
The only setting that has allowed the Remote Access to function without failing after 20 seconds, in my router settings Connectivity>Advanced Routing - switching from NAT enabled to Dynamic Routing (RIP) enabled. This seems to totally remove my internet access(websites don’t work) but when I check the PLEX settings the Remote access stays green.
Im aware of double NAT issue but don’t know if I suffer from that or how to fix.
Also is my public IP starting with 172 suspect?
So when you go to canyouseeme.org it shows 172.117.x.x?
On your Linksys when you go to (I am reading from the manual) the connectivity page under internet settings does it show your internet IP 172.117.x.x which matches what canyouseeme.org shows?
cool!
im on wi-fi right now. I can throw a cable down but I usually have to connect through wifi because of computer location.
Would you like e to connect via cable?
Lets work on it however its intended to operate long run i.e. on WiFi.
WiFi is not as stable as hardwired but if you plan to use it like that long term that is ok but especially with your EA7300 I would expect to have issues over WiFi with streaming both locally and with remote access.
On WiFi make sure your IP on your PC on WiFi running Plex matches the port forwarding setup in your router and if you can post your port forwarding configuration you dont need to grey out your IP on there as that is your private IP and safe to post.
Can you take your mobile phone, turn off WiFi so its using your carriers data and browse to https://172.117.x.x:32400/web and see what you get from your phone?
