Remote Access Not Available, Yet It Is

Plex Media Server Remote Access
1

Server Version#: 1.42.2.10156
Player Version#: N/A
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I recently switched ISPs. PMS says Remote Access isn’t available, yet it works just fine. Is there anything I should be doing to have this appear correctly? I’m not sure it ever did with the old ISP, but having wholesale switched everything over, I was curious.

Same WiFi, different modem/provider. Ports remain forwarded as they were before, and everything has been power cycled. This is 24 hours later.

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@AmazingRando24

Do you have GeoIP blocking enabled?

These IPs must be allowed in. These IPs are the “Remote Access” testing servers.
Their sole purpose is to open the port you’ve specified and say “hi” to your PMS.
When that happens, your PMS gets happy and stays green :slight_smile:

https://s3-eu-west-1.amazonaws.com/plex-sidekiq-servers-list/sidekiqIPs.txt

( I have IP filtering. Without these on my access list, I look like I’m offline )

3

Appears to have done the trick, @ChuckPa, Thanks!!!