Server Version#: 1.42.2.10156 Player Version#: Web (4.156.0) + Android app latest version (20251207) I am stuck. There are so many posts around this issue but they seem to be all slightly different anyhow. My setup: Running Plex Server on QNAP NAS (version above). Works great over Local LAN on …

Remote Access FAQ https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

Also see if this applies to you. [image] Important note about Chrome and Firefox Local Network Access Announcements In new versions of the Chrome browser, and likely other browsers based on chromium such as Edge, there is a new setting that controls web sites’…

I have exhausted all possible options. Does anyone know whether recent updates on Unifi can cause these issues? I have even tried to open up the port and forwarding all incoming traffic to my NAS where PLEX is hosted. It works when I go straight to the external URL with the open port - but obviousl…

The Troubleshooting Remote Access document could use a revision to include a few more steps. Plex has been implementing secure connections for all processes which is a little like putting your finger on one leak and another one pops up. It is also like math class where you need to show your work b…

Not sure what to do next but here is my XML output: <MediaContainer size="2"> <Device name="PLEX NAS" product="Plex Media Server" productVersion="1.42.2.10156-f737b826c" platform="Linux" platformVersion="QTS 5.2.7.3297" device="TS-464" clientIdentifier="{hash}" createdAt="1674244444" lastSeenAt="…

[image] nickss1: Custom server access URLs includes the public IP and /web in it (http://{public_ip}:{port_opened_on_unifi}/web A couple of things: The remote access feature and the custom server access URLs feature are completely separate things; that is, neither depends on the other and, …

Thank you for your effort in trying to help me resolve this one. I have cleared the Network settings back to default and only have remote access enabled now: [image] [image] On https://plex.tv/api/resources?includeHttps=1&X-Plex-Token=[token_here] I see this info: [image] All the masked det…

Set the Client network to ipv4 only and have a look in your “Plex Media Server.log” for “CERT: Error acquiring new certificate: messages

I can see many of these events in the log: Dec 11, 2025 15:15:23.070 [140574373825336] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429, <errors> <error code="1003" message="API rate limit exceeded" status="429"/> </errors> From what I can read online I need to ask some…

@OttoKerner may be able to assist with that.

Remote access not working despite server settings claiming all is OK!

Plex Media Server Remote Access

MovieFan December 7, 2025, 4:56pm 3

Also see if this applies to you.

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Remote access not working despite server settings claiming all is OK!

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