Remote Access Not Working

[FordGuy61]

Do you have FiOS Home Network Protection? A quick forum search turned up a couple of posts showing it interferes with Plex remote access.

If that does not fix things, can you post a screenshot of your port forwarding rules in the FiOS router?

Cannot access server remotely... due to verizon fios DNS?

hello plex experts. i’m having a heck of a time trying to figure out a connectivity problem… this kind of feels like a verizon issue, but i am hoping someone else has run into this before. my plex server (linux, just updated to latest earlier today) is working great on my local network. it also works great on my phone when not using wifi (remotely) and from some friend accounts. the trouble i am having is at my parents house. when i log in to plex.tv from my parents computer, i get an error …

[FIOS] Internet Connected but no access to Internet while PMS is running

@nemesyssoft I could be wrong, but the way I understand it, the option can only be on if you’re on their upgraded router, so I’m not sure how this issue is impacting you if you’re not actually on their router with access to the home network security system… Fios might be doing something tricky, or it could be a different router issue. But, yeah, don’t pay them $12 a month for the upgraded router. If you spend any money on a router it’s almost always best in the long term to buy your own router …

https://support.plex.tv/articles/200931138-troubleshooting-remote-access/