Remote access stops working periodically

Hi,

I got a problem - I share my Plex server with another, which is constantly loose the connection to the server. He says that the app keep loading, and won’t connect. I got perfectly access from my own network, and even though that i use my Ipad, with 4G.

I have to remove hes invite, and invite him again, before it works. Does anyone know a solution for this problem?

Version: 1.15.3.876

I just came closer to the problem.

When he is using another account, I use for testing with the same rights, and without Plex pass, it works. Does this help, giving an solution?

Are you saying this may be a problem with our accounts and if we use an alternate account without Plex Pass it goes away? I’ve just summarized my problems and the moderator deleted my post. I don’t think they really want other people knowing how extensive this issue is. There are lots of people with the same issue on different platforms.

Same problem with 1.16.3.1402 version. A lot of people with this issue. Unaceptable.