You were offered support and you said thanks but no thanks. You’re the one who told everybody else to take a hike so I’m not sure why you feel like you were ignored
Could Plex have been responsible for your problem? I suppose anything is possible but it happens so infrequently that nobody is going to accept that as fact when the user isn’t interested in doing troubleshooting step number 1
Your idea of support seems to be someone at Plex headquarters flipping a switch to correct this issue for you
I realize you don’t believe what you’re being told but the users you’re speaking to here knowledgeable and have read 1000’s of posts on this topic
It doesn’t matter what kind of badge someone has next to their name if you choose to ignore what they say
Glad it’s working for you though.
For now…
Maybe?