Remote access works only with Network->secure connections == Disabled

Plex Media Server NAS & Devices
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Server Version#: 4.65.1 (bundled with WD MyCloud Home 7.15.0-160)
Player Version#:

Hello! Probably been raised before, but…

Server’s been up and running with remote access disabled for ages with no problems. Started having issues with connecting via Sonos and noticed remote access had failed.

Seems there’s an SSL issue here - remote connection works only over http. Fails when network secure connections is set to “Preferred”. “Disabled” works. I’ve done a bit of log digging and can see a failure on ca cert authority, which looks the likely culprit.

Console logs the attached when I attempt to enable remote access.

Been through all the usual suspects (port forwarding, etc.) to get to this point, looks very much like an SSL issue.

Any help greatly appreciated!

pms_console
pms_console1507×456 71.6 KB

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Hi @shitehawk, same here if I want to drive Sonos speakers from Plexamp, can only make it work with the secure connections parameter set to “Disabled”. Using S2 Sonos network and Plex v1.24.4.5081.

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@el_Fakir Thanks. Seems this has been covered at length previously:

Checking Android client logs, I indeed see that SSL error. I guess we’re all stuck until WD roll out an OTA update.

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