Remote streaming will not play at maximum quality regardless of selection, internet speed, settings

Server Version#: 1.32.0.6973
Player Version#: multiple including latest

Plex Media Server Logs_2023-05-01_10-48-53.zip (4.8 MB)

This has been tested on multiple playback devices, multiple users, all running their respective latest versions of the player.

When playing media remotely media will not play back at original quality regardless of network speed. I have changed every available pertinent setting both on the server and the players. When you select “play maximum quality” it just snaps back to converting. You can select different conversions just fine, but selecting maximum quality always snaps back to the last conversion you had selected.

This was working fine until a couple of updates ago. It works fine when playing locally of course.

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