Reporting Program Guide (EPG) Errors

General Discussions Plex Features
1

I’ve found some issues with the EPG that is causing me to have to do some manual sorting of recordings. I was told to use the method linked below to report issues, but you also have to know the EPG source. However the guide gives instructions that no longer work. There is no ellipses to see the info for the file and therefore view the XML to see the provider.
How do you get to that now???
I reported the error and just guessed at the provider, but no correction was made to the EPG yet.

https://support.plex.tv/hc/en-us/articles/115001324354-How-to-tell-if-DVR-EPG-is-OnConnect-or-EyeQ

Thanks!

2

Go to the program guide, select a show and then in the browser address bar look at the URL. Should have which provider you are using.

3

Ah! Thank you!!!