RESOLVED: TIDAL not linked, even though it is

Plex Media Server Desktops & Laptops
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Server Version#: 1.14.0.5470
Player Version#: Web Client 3.77.2

After linking my Tidal account, when I change to TIDAL (it says Online) from the sources drop list (in the Web Client) I get a message saying “Account not linked”. Clicking learn more takes me to the other services page on the Plex website and it says “TIDAL Account linked”. Using re-authorize doesn’t resolve the issue. Unlinking then re-linking doesn’t resolve the issue. If I go to My Account then Settings, I see “Lifetime Plex Pass + TIDAL HiFi”.

Tried from the iOS, I change to TIDAL on the Sourced drop list and get “TIDAL is Unavailable”.

I logged out of Plex on my PC, shut down and restarted PMS, relogged in. Re-linked Tidal several times. All looks fine until I actually select TIDAL.

Any ideas on this one?

edit: Resolved by rebooting, then unlinking and re-linking one more time. Not sure if the reboot was required for this, but it’s now fixed.

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I have the same problem. How do you unliked the accounts and what do you have rebooted? The Plex Server?

Thanks in advance

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