Restoring Lost Files - Still Unavailable

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.21.4.4079
Player Version#: Multiple

Hi gurus.

I recently had a drive fail on my server, and despite precautions I lost some files. I was alerted to this by several files becoming “unavailable” in Plex.

Luckily I had a backup, and I restored the files to the expected location identified in the XML file. Unfortunately, they still show up as “Unavailable”, even though Plex can play them. I’ve tried rescanning to no effect.

Is there a procedure to convince Plex that if all the episodes of a season of TV are available, the season is also available?

Thanks!

2

Perform a full library scan, followed by “empty trash”.
This should get rid of the trash cans.

1 Like
3

Many thanks, solved my issue perfectly.

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