Hi everyone! First - thank you for your feedback. I, and others all around Plex, have spent the last twenty-four+ hours reading through messages both here, on Reddit, and in other locations. We are still evaluating this broad response, but wanted to get an update out. Let’s get the big question out…

@Krazeh you are one of maybe 3 people on here who have been vocal about being okay with this update. That’s a very small minority compared to those upset. Additionally it has been pointed out many times that this new UI/UX is extremely difficult for elderly and people with disabilities to operate. P…

[image] SuperSecret: So yes, they do need to revert it. No, they don’t. They’re under no obligation to do anything, regardless of how many people come onto the forum and make overblown comments about it being crippled or unusable. Whether or not you agree with their direction, that’s where t…

Nothing is being overblown. Tell me in what universe is it acceptable to take a product that works, that people pay for, and overnight replace it with one that barely does the basics. Barely. Then expect those paying customers to just wait who knows how long for fixes? It has been 5 months since the…

Do they have an obligation to revert? No I suppose they don’t. Would it be in their best interest to do so? Absolutely. If they want to show good faith to their customers then they would accept this as a failure and start over.

Where’s the post where Plex talks about the benefits to this upgrade. Can you explain to me what is better, what features this update has that we didn’t have before. What are its selling points. Because I can’t figure it out.

I think this was all we got: Continuing the discussion from Release Notes for New Experience Preview (Roku) : [image] Release Notes for New Experience Preview (Roku) Test-drive a preview of our newly reimagined, redesigned Plex experience for Roku. This experience is designed to bring everythin…

[image] whoflung15: It’s pretty sad and telling that the last post by @McWanke was 10 days and over 200 posts ago. I’m hoping history is repeating itself… and they’re having meetings discussing the best path forward given the user base climate. Last time, they came back, admitted the goof, an…

I hope so. I still want to know what the purpose was. What discussions were had when planning this “upgrade”. There has to be something fundamental under the hood changes besides “look and feel”. If not, what a catastrophic waste of time, money and trust.

As we understand it, the underlying push was to start the entire app codebase from scratch so that it could be as uniformed as possible.

It wasn’t already.? This is something tech companies did (said) 10 years ago. It was a thing everyone was doing conceptually learned from the previous decade of programming. Anyways, I’m going to lay low on the forums. Just had another comment censored. A bad sign the direction Plex is going.

Roku New Experience Release Update

General Discussions

AmazingRando24 September 30, 2025, 8:16pm 471

I think this was all we got:

Continuing the discussion from Release Notes for New Experience Preview (Roku):

Topic		Replies	Views
New UI is an awful experience Plex Players roku	753	19340	August 23, 2026
Plex Just Ruined Their Roku App Plex Players roku	283	6720	December 28, 2025
WTF did Plex do to the GUI on Roku? Plex Players roku	141	3350	November 7, 2025
Comments on: Plex Roku Preview: A Faster, Simpler Navigation Experience Plex Experience Preview roku , roku-preview	211	4783	August 27, 2026
Vote to roll back to Plex Classic! Feature Suggestions fire-tv , apple-tv , roku	297	8972	September 2, 2026

Roku New Experience Release Update

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